Wizards.lat offers you access to LATAM Zendesk, Salesforce and Jira Experts who can enhance your Customer Support operations
Culture
Lower cultural barriers foster better communication and understanding, leading to smoother operations and stronger partnerships.
Agile Staffing
Scalability, specialized skills, on-demand availability, and expanded expertise without long-term commitments required by FTE's.
Affordability
Access to skilled professionals, enhancing cost-effectiveness and business competitiveness.
Time Zone
Similar time zones benefit business by enabling real-time collaboration, efficient communication, faster problem-solving, and increased productivity.
We offer a variety of services for the 3 platforms, including:
Meet the Wizards.lat team, your go-to experts for enhancing your customer support operation.
Our mission is simple: to help companies optimize their customer support experiences by leveraging the expertise of LATAM talent.
Then you are closer to becoming part of our vetted list of LATAM’s No/Low Code Platform Wizards!
hellothere@wizards.lat
Check out our profile @wizards-lat
7925 NW 12th Street, Suite 109, Doral, FL 33126
An Operations Executive with over 20 years of experience in Supply Chain, Customer Experience, Support, and Success, specialized in supporting customers for technological startups across the USA and LATAM. Technologically savvy, he possesses a proven track record in implementing platforms and various operational models in pursuit of world-class customer service.
Experienced in customer success, technology, and supply chain roles, with a wealth of knowledge of 20+ years in operational and commercial functions gained from leading multinational corporations. Skilled in people management, with a solid aptitude for organization and interpersonal communication, honed through working in diverse cultural settings. Focused on achieving results, hands-on attitude. Responsible for fostering the growth and development of individuals through effective coaching and mentorship.
Dedicated manager with almost 18+ years of experience in leadership positions at global companies with regional responsibilities. Solid expertise in Operations Management, Supply Chain Management. Planning & Purchasing, Demand Forecasting, Pricing, COMEX, Warehousing, Logistics, Account Management, Delivery Management, Customer Service, Project Management, Vendor Management and Services Development.